To Our Existing Customers
IBN appreciates you as a customer and wants to make sure you receive the best possible service and assistance with your health benefits plan.
Policy Changes
You can easily make changes to your policy, such as a name change, adding or removing a dependent, etc. by using our change form and faxing it to 717-337-2081 or by mailing it to us at:
CoreValue Medical/ Insurance Brokers Network
400 Baltimore Street
P.O. Box 4536
Gettysburg, PA 17325
Electronic Change Request Form
To complete your change request/ termination form electronically, please click the link above labeled Electronic Change Request Form. Complete the form as required and click "submit" at the bottom of the form.
Claims
If you need to file a claim, use the available form below and submit to:
CoreValue Medical/ Insurance Brokers Network
P.O. Box 1353
Chicago, IL 60690
Contact Us
If you have any questions, regarding billing, eligibility, or maintenance requests, you can reach us at:
1-800-358-8829
If you have any questions regarding claims, you can reach us at:
1-866-268-6121
Certificates of Creditable Coverage
If you have a Certificate of Creditable Coverage to provide us, or if you would like to request a certificate of credible coverage, please fax your certificate or request to 312-236-6623 or call 866-268-6121.
Remember to utilize our Discount Provider Network to receive the most out of your benefits package. You can find a local provider by clicking on the link below.